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Bristol Community College

Our Classes

Offshore Wind Operations and Maintenance


with Alan Lowdon

Calendar Next available session starts Dec 13, 2022 at 8 am

The U.S. Department of Energy forecasts the industry will employ 43,000 people along the East Coast by 2030, and as a result, will create thousands of jobs in southeastern Massachusetts, providing area residents career opportunities in the emerging 21st-century global economy. The U.S. offshore wind industry is emerging in the North Atlantic near the Massachusetts coastline and Bristol Community College is leading the way in workforce development.   

Course Description:

This 2 day, 4-hour (8 am - 10 am) Offshore Wind Operations and Maintenance class will provide an offshore wind-specific introduction to those trained in managing large infrastructure assets in other sectors and, those looking to orient their careers to this aspect of the offshore wind industry. Given the retirement of traditional forms of power generation technology in the Commonwealth, this is particularly apt. The reorientation of core, asset management skills into offshore wind represents a huge opportunity for both the individuals and the sector, as does attracting new talent into the O&M space.  

The course will draw upon Bristol Community College’s experience delivering its established, credit program in offshore wind operation and maintenance. In addition, the course will draw upon the instructor’s experience as an experienced asset management practitioner in the wind sector. The course will explore the key components of an offshore wind farm – surface and sub-sea - that require attention over the asset’s life, highlighting typical degradation mechanisms at play. This ties in nicely with the emergence of a plethora of technologies to improve the accuracy of asset inspections.  

The course will follow the established asset management model of ‘managing the bathtub curve’ – running the asset in, maintaining it in as near an optimal state of performance for as long as possible, then managing the inevitable up-turn in costs associated with performance degradation ahead of decommissioning. These concepts will be familiar with asset/maintenance managers in other sectors and will be an attractive model for those new to the sector to grasp. The content will frame these concepts in an offshore wind context and highlight some of the key O&M techniques, practices and challenges that offshore wind faces. The contribution of O&M to the levelized cost of energy (LCOE) will also be touched upon to underscore the importance of its efficient management.  

One of the key advances in offshore wind operations and maintenance in recent times has been the arrival of embedded digital sophistication to make the wind turbine generator system ‘smart’. This has increased the degree of insight that asset owners and operators have of the performance of their equipment. In turn, this allows optimum interventions to be made of a maintenance variety. It also allows the assets to be operated in a particular manner, with lifecycle performance in mind. The course will provide a broad overview of the impact of digital sophistication on the O&M process and how this can continue to be positively impacted by other safety-critical sectors.  

One aspect that the course will explore in slightly greater depth is the challenge posed by the ‘in-warranty’ versus ‘out-of-warranty’ periods of an asset’s life and how this impacts the O&M processes at play. For new entrants into the offshore wind sector, this level of insight is extremely important to have as soon as is practicable.   

Finally, some coverage will be given to the importance of ‘human factors’ in the efficient delivery of the offshore wind O&M process. In particular, the interplay between sea-borne logistics, ocean states and the ability of offshore wind technicians to perform their duties upon arrival at an offshore wind farm will be discussed.  

About the Instructor:

Dr Alan Lowdon, Director of Strategic Development for the National Offshore Wind Institute (NOWI) over 30 years’ experience as a practitioner within the international energy and utilities sectors, having held senior positions with international corporations, Rolls Royce Industrial Power, British Gas, Suez, Shell, Mott MacDonald and Jacobs. At Mott MacDonald, Alan was involved in wind resource analyses for the Cape Wind and Fishermen’s Energy offshore wind projects. He has also acted as an advisor to Lake Erie Energy Development Corporation’s offshore wind farm in Cleveland, OH.  

Read full bio: Dr Alan Lowdon Bio 2021

Link to Bristol National Offshore Wind Institute website:


Excel Bootcamp for Advanced Users
Online Registration Unavailable

Excel Bootcamp for Advanced Users


Advanced Microsoft Excel Bootcamp is a high level training designed for individuals who are fluent in functions and formulas and have basic and intermediate excel skills. Learners will gain the skills necessary to master pivot tables, audit and analyze worksheet data, utilize data tools, create and manage macros all while having the ability to collaborate with others.

Topics to be covered:

  • Create pivot tables and charts
  • Learn to trace precedents and dependents
  • Covert text, validate and consolidate data
  • Record and Use Macros
  • Save, Share and Collaborate with others using the cloud
  • Protecting Sheets and Workbooks and Finalizing a Workbook
  • And More…

Attention Employers: If you are interested in learning more about how to send your employees to training at no charge or a reduced rate through the Workforce Training Fund Program (WTFP) Express Program, contact Business Solutions and Partnerships (BS&P) at or click here to get started:

Excel Bootcamp for Beginner Users
Online Registration Unavailable

Excel Bootcamp for Beginner Users


with Julie Delcourt

This class is a 6-hour introduction to Microsoft Excel for beginner users. Excel Bootcamp for beginners will help you develop a solid understanding of the Excel interface, review how to set up a basic spreadsheet, teach you tips and tricks, as well as keyboard shortcuts guaranteed to save you time, energy and frustration!

Attention Employers: If you are interested in learning more about how to send your employees to training at no charge or a reduced rate through the Workforce Training Fund Program (WTFP) Express Program, contact Business Solutions and Partnerships (BS&P) at or click here to get started.

Excel Bootcamp for Intermediate Users
Online Registration Unavailable

Excel Bootcamp for Intermediate Users


Microsoft Excel is a complex program that offers so much. Mastering Excel tools can assist students in applying their individual need for data processing for desired results. The pain of stumbling through your daily tasks can be daunting without a respected knowledge of the Excel program and what it is capable of.

This 4-hour training will start with a quick overview of the basics, building a solid foundation that will give you further knowledge as you progress into intermediate and advanced level topics. 

Topics to be covered:

  • Create effective spreadsheets
  • Manage large sets of data
  • Create dynamic report with Excel PivotTables
  • Automate your day to day Excel tasks by grasping the power of Macros and VBA
  • Master the use of some of Excel's most popular and highly sought after functions (SUM, VLOOKUP, IF, AVERAGE, INDEX/MATCH and many more...)

Upon completion of this course, students will have a strong understanding of the most widely used Excel tools and apply Excel tasks with efficiency and grace.

Attention Employers: If you are interested in learning more about how to send your employees to training at no charge or a reduced rate through the Workforce Training Fund Program (WTFP) Express Program, contact Business Solutions and Partnerships (BS&P) at or click here to get started

Supervising the 21st Century Workforce
Online Registration Unavailable

Supervising the 21st Century Workforce


A supervisor’s success hinges on how effectively they can communicate and manage their team’s performance. People at all levels of management face a number of challenges and responsibilities, especially under rapid workplace change and the role of the supervisor continuing to evolve. High performing teams don’t just happen - they are made up of individuals who bring a broad spectrum of skills, talents and experiences to the workplace and are often developed one member at a time.  To keep a team fully engaged, a supervisor must be able to manage of change and communicate effectively.  Changes that are negatively perceived by team members can disrupt morale and the flow of work.    

This course highlights how changes in the workplace and in society, have necessitated changes in how a professional supervisor leads and directs people to achieve greater business results and professional development. 

Topics covered in this 20-hour training include: 

Topic 1:  The Changing Role of the Supervisor 

  • Making the transition from employee peer to supervisor
  • Trust and credibility
  • Fear vs. respect: how should you manage?
  • Mini-DiSC: what's your style of supervising? 

Topic 2: Increasing Supervisory Effectiveness

  • Effective communication
  • Communication style & asking good questions
  • Listening skills & non-verbal communication
  • Task & time management
  • Delegating & managing change 

Topic 3: Supervising a Diverse Workforce 

  • Managing diversity & inclusion
  • Promoting inter-cultural communication
  • Supervising a multi-generational workforce 

Topic 4:  Performance Management 

  • Introduction to coaching & feedback
  • Using G.R.O.W. - A Coaching Discussion Model
  • Introduction to Discipline in the Workplace

What am I going to get from this course?  

  • Describe changes in the business climate that have influenced a change in how supervisors manage their direct reports.
  • Explain the impact that a supervisor’s trust and credibility has on team performance.
  • Articulate and demonstrate the habits of credible leadership.
  • Demonstrate how to effectively use your knowledge and understanding of DiSC profiles to build and develop more collaborative, cohesive and productive work relationships within your team and with individual team members.  

What will participants need to know or do before starting this course? 

Participants should be aware of workplace policies and challenges in their organization and ready to share since participation is encouraged. Everyone has leadership qualities. This course is recommended for new supervisors and supervisors in the role looking to update their skills. All experiences are welcome.  

Description of Degree/Certificate/License: 
A Bristol Community College Business Solutions and Partnership digital certificate of completion will be awarded to demonstrate the participant's achievement necessary to gain employment or advance within an occupation. 

*Attention Employers: If you are interested in learning more about how to send your employees to training at no charge or a reduced rate through the Workforce Training Fund Program (WTFP) Express Program, contact Business Solutions and Partnerships (BS&P) at or click here to get started:   

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