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Bristol Community College



Entrepreneurship Workshops

Understanding a Business and Essential Business Applications, MS Suite and Business Writing

Free

with Alexandria Eberhardt

Calendar Next available session starts Jun 27, 2022 at 6 pm

Learning Outcomes:

  • Able to complete introductory skills within the four main Microsoft Suite products: Word, Excel, PowerPoint, and Outlook
  • Introduction to the parts of a business, including vocabulary and function
  • Understand the elements of the writing process: identifying the audience, defining the purpose, choosing a format, and proofreading and editing. Emphasis will be placed on effective email writing

Critical Thinking, Problem Solving, and Service Recovery

Free

with Alexandria Eberhardt

Calendar Next available session starts Jul 11, 2022 at 6 pm

Learning Outcomes:

  • Develop critical thinking skills and how to overcome change and obstacles
  • Understand and be able to use a process for problem solving and decision making
  • Improve your customer service skills including communication, listening, problem solving, and organizational skills
  • Understand service recovery and how improving your interaction with customers can lead to increased satisfaction and business retention

Cultural Competency in the Workplace

Free

with Alexandria Eberhardt

Calendar Next available session starts Jul 18, 2022 at 6 pm

Learning Outcomes:

  • Introduction to diversity in the workplace and intercultural communication, understanding differences, and engaging and interacting in a diverse workforce
  • Understand different types of biases and how to mitigate them in the workplace
  • Understand and appreciate the different values and working styles of each generation in the workforce

Resumes and Cover Letters

Free

with Alexandria Eberhardt

Calendar Next available session starts Jul 25, 2022 at 6 pm

Learning Outcomes:

  • Understand the format of a resume and how to tailor it to different positions
  • How to market transferrable skills for multiple positions
  • Understand the importance and parts of a cover letter




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